SMS Long code service is primarily used for lead generation or receiving feedbacks from the customers. In a shared long code environment every company which wants to avail this service will be provided with a Keyword (Keyword is a unique identifier for your company on our shared Long code. e.g. if, your companies name is ABC Ltd and you took a keyword say ABCL on our long code then every message which starts with ABCL and a blank space will be forwarded to your panel. In short, we recognize the incoming messages on the basis of keywords and forward it to the respective companies account)
A Long Code is also called a Virtual Mobile Number. It is simply a 10-digit phone number to which you can text or call. Long Codes are just like your mobile phone number. Your own number is 10 digits (xxx-xxx-xxxx) and so on. We just call them long because 10 digits is longer than Short Codes that are five or six digits. A Long Code allows an individual to engage and interact with a brand -- to send text messages to a company’s mobile application including voting, polling, games, contests, coupons, and a variety of other exciting interactive applications. Long Codes allow consumers to interact, communicate and become involved on a dedicated number provided for the service.
Features of Long Code:
Short code is a unique service designed to replace full telephone numbers to address SMS & MMS messages that can help organizations to effectively generate leads. Short codes are designed to be easier to read and remember than normal telephone numbers.
Short codes are often associated with automated services. An automated program can handle the response and typically requires the sender to start the message with a command word or prefix. The service then responds to the command appropriately.
Features of Short Code: